Shop with confidence
Your satisfaction, Our promise
Your satisfaction means everything to us. If something goes wrong, we'll make it right. Should you receive a defective, non-conforming, or damaged product, we'll take full responsibility and resolve the issue as quickly as possible. We'll make things right with the most appropriate solution, whether that's a discount on your future order, a replacement, or a full or partial refund, depending on the nature of the issue.
All you need to do is contact our Customer Care team at us-support@pixartprinting.com or call (844) 938-6754, Monday through Friday, from 9:00 a.m. to 6:00 p.m. ET, and provide details about the issue. Our team will be happy to assist you.
Please note: If you experience any issue with your product, please contact us within 15 days of delivery so we can assist you promptly. Claims submitted after this period may not be eligible for review. Any approved refund will be processed within 30 days.
Thank you for choosing us.
We appreciate your trust and are dedicated to taking care of you, every step of the way. You can shop with confidence, knowing we are committed to delivering the quality you deserve and providing hassle-free solutions whenever needed.